Advantages of Uploading Reports Versus Email

In HG software, a report can be sent by emailing a PDF attachment (like your competitors currently do), or provide better service to your customers and agents than your competition and brand your company's web site and name at the same time by using the upload service in HomeGauge Services.

The HomeGauge software has a built in capability that enables you to upload your finished report to your password protected "vault" on our site. From there, you send a link instead of a big bulky attachment. If you have a website, we can change the link so when your customers and agents click the link it takes them to your website to pick up the report. This is branding of your company name. The agents become accustomed to arriving at your site and will soon realize that you are storing their reports for them. As long as they use your company, all their reports will be stored at one easy location. This builds loyalty and adds a level of service for your agents if they use your company that they cannot get from your competitor emailing a big slow and bulky PDF. The upload service is part of the HomeGauge Services and includes many benefits such as storing the report for 5 years, tracking delivery of the report, proof that the customer or agent signed in and received the report, and also service benefits to know when they haven't signed in so you can do a personal follow-up. There is also easy forwarding of the report for the customer and agent through your use of permission to view and forward settings. Many more benefits to having them come to your site instead of emailing an attachment. Why brand adobe when you could be branding your company name.

	Email report as an attachment:	HomeGauge report upload:
1)	Customers and agents are often afraid that attachments may be a virus	Simply click the link (that can take them to your site) They then enter their user name and password included in the email.
2)	Emails with large PDF attachments are often rejected because the email box is full especially if they are using hotmail.com or yahoo.com or email filters them out and does not send them	Sending a lightweight email letter with a link is fast and easy and ......deliverable.
3)	Email with large attachments (PDF) are hard to send or download for those using a dial up modem. Or takes a long time to forward	Getting the report by email link is easy for dial up users as well as broadband. Forwarding the report is fast with no hassles for your customers and agents!
4)	A cumbersome plug in/viewer is required for the report to be read adding stumbling blocks for non tech customers and agents.	With HG software your uploaded report is html (web pages) so it is readable by every Web browser with no web plug in or any other kind of special reader needed to view report. Its viewable by anyone using any type of computer with internet. Just like the web page you are viewing now!
5)	No notification that person received the report. Email often does not notify you when the delivery fails so you must assume they got the report. Only to find out 2 days later that they are upset with you because they think you haven't sent it. This causes you to scramble to get them a copy because by now they are wanting it delivered perhaps due to time restraints in their real estate contract	HomeGauge time stamps when your client or agent views the report. This time stamp can be viewed from several locations such as your mobile PDA, at HG after you sign in, or right there on your HG software screen when you open the HG software and are connected to the internet. Its easy to know when they received it and just as important, when they didn't.
6)	You are required to back up your own reports	Reports are stored on our server and is your "off site back up" of all your reports for 5 years plus. Your reports, customer and agent contact info and your template that has all your comment library etc *are safe and retrievable with our upload service.*
7)	Sending a PDF attachment is no different than your competitor and is not friendly to agents as they many times resend or forward your report to different parties and have to deal with all the problems associated with big bulky slow PDF's.	Give your agents and customers better report management by using the HG upload service. Have them come to your website to pick up the report. Brand your company name. Store their reports for them automatically with HG upload service. This really builds loyalty with agents when they discover that they can get to any of their reports anytime from any computer just by going to your website.

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