
Before you purchase or sell your home or property, please call Matrix Home inspections LLC. We can help protect your investment with a thorough home/property inspection! Call us now to discuss your individual inspection needs. Work Phone: 1- 413-782-7656 Mobile Phone: 1-413-364 -8862 Fax Number: 1-413-82-7656
About Matrix Home inspections LLC
We perform thorough inspections at reasonable prices. We can help you get to know the condition of the property you are about to buy or sell, and give you the confidence you need to make an informed decision.
We are located in Springfield and serve all surrounding areas. We look forward to hearing from you!
Qualifications:
LICENSED IN THE STATE OF MASSACHUSETTS # 544 AND CONNECTICUT # 420. NACHI, FREA, ESA
About:
My promise to all prospective buyers is that If you allow me to do your inspection I will Cofidentially service you with respect, good ethics and intergity. I service western massachuetts and northen connecticut.
- V.R., Springfield MA, April 2012
- J.M., April 2012
- E.R., Springfield MA, February 2012
- H.L., January 2012
- M.S., January 2012
- J.D., August 2011
- R.W., Springfield MA, May 2011
- M.O., Springfield MA, May 2011
- Z.R., Chicopee MA, April 2011
- S.D., April 2011
- F.T., Springfield MA, January 2011
- N.R., January 2011
- B.B., Springfield MA, November 2010
- M.M., Ludlow MA, September 2010
- L.S., September 2010
- J.F., April 2010
- K.O., Westfield MA, October 2009
- E.C., Springfield MA, September 2009
- T.R., West Springfield MA, June 2009

Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
Matrix Home inspections LLC
http://www.inspectorpages.com/fsantana
Workphone: 1- 413-782-7656
Mobile: 1-413-364 -8862
Fax: 1-413-82-7656
Springfield,
MA
01138
Description
Testimonials