Description 
Testimonials
Mark Roach
Free Thermal imageing scan with complete home inspection. Visit our web page for more information. http://www.htownhomeinspector.com
Qualifications:
TREC Professional Inspector #6467 NACHI certified Certified Infrared thermographer. HAR
About:
free basic thermal imaging scan with every full home inspection. For complete details Please visit my web page. http://www.htownhomeinspector.com "Your Best Protection is a Professional Home Inspection"
Qualifications:
TREC Professional Inspector #6467 NACHI certified Certified Infrared thermographer. HAR
About:
free basic thermal imaging scan with every full home inspection. For complete details Please visit my web page. http://www.htownhomeinspector.com "Your Best Protection is a Professional Home Inspection"
Excellent job Mark.
- M.B., March 2012
- M.B., March 2012
Mark was very thorough. I was very impressed with his knowledge base and how helpful he was. I will use Mark with from now on.
- C.J., February 2012
- C.J., February 2012
On time, quick with getting the report back to us, and very thorough.
- L.W., October 2011
- L.W., October 2011
Mark is the most thorough and instructive inspector! I highly recommend him to all of my clients.
- S.C., Cypress TX, May 2011
- S.C., Cypress TX, May 2011
My clients had nothing but good to say about you. Thank you for the positive reflection back on me!
- A.G., December 2010
- A.G., December 2010
Thank you so much for the quick appointment. Thanks again, for the thorough inspection and report. It was above and beyond what I expected (the pictures are great), and worth every penny. I will definitely recommend your services.
- L.T., June 2010
- L.T., June 2010
Mark I really appreciate your professionalism, skills and good eye for problems. My dream home could have turned into a nightmare.
- K.G., April 2010
- K.G., April 2010
Thank you Mark! You did a great job on our house and we are so glad that we had your expertise!
- M.F., February 2010
- M.F., February 2010
He a real professional! His report has details and real information.
- K.F., June 2009
- K.F., June 2009
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Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
