Description 
Testimonials
Jim Rauland
Are you buying or selling your home?
Before you make that huge investment you should have a home inspection for peace of mind about your new home. Our company has performed over 10,000 inspections in western North Carolina. Our inspectors are Licensed Home inspectors, Licensed general contractors, and registered termite technicians. Call our office to schedule an appointment or use our on line scheduler.
Qualifications:
NC Home Inspection lic.#1093 NC General Contractor Lic. #46973 Housing code inspector for the city of Asheville
About:
Quality Home Consultants is a full service home inspection company. The home inspection will cover all aspects of your home. We are the largest home inspection company in Western North Carolina.
Jim -- Thank you for the time, expertise, and opinions you shared with me yesterday while inspecting our future home. It was a pleasure meeting and talking with you and I really appreciated your critical eye throughout the inspection process. I reviewed your report and found it to be thorough, on point, and complete. I am certain we received much more value than we paid for. I will gladly recommend your services to anyone who may need them in the future. Thanks again... Chris
- C.W., November 2011
- C.W., November 2011
Jim is extremely knowledgeable, professional, friendly, and helpful. Jim allowed me to ask questions and gave me thoughtful and useful information. I have had more than five years remodeling experience / cabinet installer and eleven years as a journeyman industrial painter, so I was able to ask specific questions. Outside my area of knowledge or experience, Jim was very generous with his experienced recommendations and very pleasant to work with. I highly recommend Jim and will do so with any friends or family looking for a qualified, reliable, and trustworthy home inspector. Thanks, Jim!!! KUDOS.
- L.L., September 2011
- L.L., September 2011
- S.M., Asheville NC, September 2011
Very thorough, very competent! Jim took the time to answer any and all questions, even general ones not directly related to the inspection itself. We felt like we were on the set of "Holmes on Homes!"
- J.E., August 2011
- J.E., August 2011
Shannon was a delight. Very competent.
- A.M., August 2011
- A.M., August 2011
Shannon was personable in addition to being thorough and professional. I enjoyed inspecting the house with him. He gave excellent information and advice about potential repairs.
Also, I very much appreciate that you were able to fit me in on such short notice. Thank you very much.
- A.W., August 2011
- A.W., August 2011
- J.J., May 2011
Did a great and thorough job. Feel very good about his work.
- V.H., May 2011
- V.H., May 2011
A pleasure to work with you. Excellent report.
- A.C., May 2011
- A.C., May 2011
Great job, thanks!
- L.C., May 2011
- L.C., May 2011
We were very impressed with our inspector. He arrived on time and went straight to work. At the same time, he took time to answer questions and clarify any issues. We especially appreciated his fast summary at the end and the speed with which he returned the report. I have already recommended him to others since the report arrived to my email before I arrived home.
- B.G., April 2011
- B.G., April 2011
Thanks you Jim you done a wonderful job i will let every one i know that is or will be buyin a home in the future. Thanks so much for a well done job
- T.D., April 2011
- T.D., April 2011
Thanks Jim for doing a great job. I hope to be able to use you again in the future. Keep in touch.
- V.E., March 2011
- V.E., March 2011
Thank you Jim,
Steve Agneta, and John Ortell
- S.A., March 2011
- S.A., March 2011
Very professional,complete,competant, & took time to explain all questions, above & beyond! Thanks Jim
Laurel B.
- M.C., February 2011
- M.C., February 2011
Thank you for your professional and thorough inspection. We feel much better knowing what needs to be repaired on our new house.
- J.H., February 2011
- J.H., February 2011
Jim is very knowledgeable and proficient in his inspections. Great communication skills, keeped me informed every step of his inspection.
- D.G., January 2011
- D.G., January 2011
Thanks for the good job and pictures. It will make it easier for me to follow up.
- C.C., December 2010
- C.C., December 2010
I was present during the inspection and thought that Shawn was very thorough in his inspection. He was also very courteous to me and answered all my questions in a way that I could understand. Thank you to Shawn for a job done with a high level of professionalism...and for his reassuring words to a buyer who is more than a litle anxious in this time of economic uncertainty in the real estate market in our country!
- A.L., December 2010
- A.L., December 2010
Jim did a fantastic job. this was my first home inspection and I did not know what to expect. Jim was both knowledgeable and polite. He allowed me to tag along with him during the inspection asking questions and also receiving advice where he saw fit. He thoroughly scavaged the house and displayed a keen interest in doing a great job. As a buyer a priority is knowing as much about a property as possible prior to signing on the dotted line. Jim found issues which had not been previously found by contractors that I had requested look at the house. Having full insight prior to closing is a great thing. I would highly recommend Jim and Quality Inspection for your inspection needs.
- J.W., May 2010
- J.W., May 2010
close
Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
Quality Home Consultants, Inc.
Workphone: (828) 551-1713
Fax: (828) 684-2258
Fletcher,
NC
28732
