Description 
Testimonials
Eric Jennings
Before you purchase your home or property, please call us. We can help protect your investment with a thorough home inspection and possibly save you thousands of dollars in costly repairs! Call us now to discuss your individual inspection needs. Phone: 843-870-8726
We perform thorough inspections at reasonable prices. We can help you get to know the condition of the property you are about to buy or sell, and give you the confidence you need to make an informed decision.
We are located in Charleston, SC and serve all surrounding areas. We look forward to hearing from you!
Qualifications:
SC Lic #2779, Member of American Society of Home Inspectors, Certified through Professional Home Inspection Institute
About:
Trustworthy, Reliable, Thorough is what you will find at Step By Step Inspections. We work hard on your behalf to make sure that the house you are purchasing is everything you expect it to be. Licensed, Insured, Bonded
I would recommend Eric to others in a heart beat. He was professional and friendly. Eric answered my questions honestly(even the dumb ones)and in a way that most anyone could understand. Overall great experience.
Joel
- J.D., April 2012
- J.D., April 2012
Great Job !!!!!!!
Thanks !!!
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- D.T., April 2012
- D.T., April 2012
Eric has been a wonderful asset to my real estate business! Not only is he knowledgeable, dependable and affordable but he's flexible! He's found necessary repairs that have saved my buyers thousands in negotiating their purchases! I would highly recommend him for anyone looking to inspect or pre-inspect a home for sale or purchase!
- J.P., April 2012
- J.P., April 2012
Mr.Jennings was very professional and through with his inspection.I would highly recommend him for his services.
Michael Reed
- M.R., April 2012
- M.R., April 2012
Eric was right on time and very professional. He answered all my questions and was very helpful. If I ever need another inspection I will use Eric. I will recommend him to anyone! Good job Eric.
- M.K., March 2012
- M.K., March 2012
Friendly ..easy to talk to..helpful in explaining and suggested how to make repairs..knowledgeable about his job
- K.K., March 2012
- K.K., March 2012
Outstanding work Eric. You demostrated proffetionalism and it shows that you know your job very well. Will certainly recommend to all. Great report also. Thanks and God Bless
- L.V., March 2012
- L.V., March 2012
Eric went above and beyond for my home inspection, and it was evident that customer service was a high priority of his business. I would gladly recommend his services to any of my family or friends.
- D.E., March 2012
- D.E., March 2012
As a Realtor and being very particular about my buyers' home inspections, I'm very happy with the service I received from Eric today. Not only is he pleasant and professional but a very patient man as he listened to my buyer share various stories about his work therefore, showing his kindness. I will not only use Eric again, but Eric will be my only choice for home inspectors in the future! I highly recommend him and appreciate his very thorough reporting. Jeanette Turner, ABR, Brand Name Real Estate
- J.T., March 2012
- J.T., March 2012
Eric was on time for our appointment, honest, and respectful. He was very knowledgeable about any findings and would also explain what he was looking for in different areas and why. Very thorough and would recommend Step By Step Inspectors to anyone.
- C.H., March 2012
- C.H., March 2012
Eric was everything I had anticipated. He was personable, extremely thorough, and professional. I speak from experience as I worked for a home inspection business for numerous years, working with agents, sellers & buyers, and inspectors on a daily basis. Eric performed above and beyond the expectations.
- M.R., February 2012
- M.R., February 2012
- J.B., February 2012
Very friendly, prompt and professional
- T.A., February 2012
- T.A., February 2012
I contacted him on a Sunday, two days later he did my home inspection. He is very detailed and thorough with his report. Great price, money well spent!!
- J.C., December 2011
- J.C., December 2011
Eric did an excellent job on the home inspection for our as-is sale. He was on time, very thorough, and was more than willing to answer any questions. Most importantly, I received the complete report the same day.
- C.B., August 2011
- C.B., August 2011
Eric Jennings gave a thorough,fair report and I would definitely recommend him to anyone I knew who was in need of an honest inspector.He was also very quick to finish the report and has always responded to me immediately to answer any questions I may have had.
- D.M., April 2011
- D.M., April 2011
Eric did a great job. He was very thorough!
- K.R., Mt Pleasant SC, October 2010
- K.R., Mt Pleasant SC, October 2010
Eric performed a pre-inspection of a home my family was very interested in purchasing to help us determine what would have to be repaired by us in an "sold as is" situation. He was timely and thorough in his work, and we very much appreciated the report he provided.
- N.G., October 2010
- N.G., October 2010
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Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
Step By Step Inspections, LLC
http://www.stepbystepinspections.net
Workphone: 843-870-8726
Hanahan,
SC
29410
