Description 
Testimonials
Critical Eye is a full service inspection, auditing and weatherization company. I have been in the construction business since 1978. For twelve years I was a partner in Central City Builders in Austin, Texas and have been a licensed professional home inspector since 1995. I also teach weatherization for the State of Texas, New Mexico, Kentucky, and Georgia.
I look at a home as a system. Just as the heating and air conditioning,plumbing, ventilation are parts of the system so are the individuals who live in the home. All the systems must work together in order for the home to sustain a healthy, clean, and comfortable environment.
Having a home inspection along with an energy audit not only gives you peace of mind that your purchase is every thing you thought it would be, but also shows you steps to make the home more energy efficient, saving you money every month on utility bills.
Critical Eye can customize the energy audit from a basic walk thru to a thorough audit using blower doors, duct blower, CO monitor, IR cameras etc.
You will receive computerized findings and a bid/proposal on all work that needs to be done. You will be able to give these to contractors to get bids. You will also be able to contact me and use my years of expertise to go over the bids.
Qualifications:
TREC Professional Lic. #3770 BPI #5006900 RESNET HERS Rater TDHCA Weatherization Instructor NEAT Trainer
About:
Critical Eye has been servicing Austin,Texas and the surrounding areas for over 17 years. I am a partner in Central City Builders and have taught weatherization for the state of Texas, New Mexico, Georgia, and Kentucky.
- D.J., October 2011
- M.M., August 2010
- A.G., June 2010
- J.M., May 2010
- J.B., November 2009
- J.S., October 2009
- P.S., October 2009
Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
