We are grateful for Jean's e-mail prior to the inspection regarding what to expect . It was complete so that there were no questions on our part. It was excellent setting expectations and understanding the process. Doug did exactly what we expected and was very professional. He has a great personality as well. We had high expectations and they were completely fulfilled! Many thanks.
- C.B., August 2016
If you can get him - he's the best!! That's why he's in high demand
- S.G., May 2016
Doug, I was very impressed with your professionalism and thoroughness during your inspection. Thank you!
- G.J., March 2016
- E.F., March 2016
- E.F., March 2016
Doug, thank you for a thorough inspection. I appreciate your attention to detail. You and your staff were a pleasure to work with. I will definitely recommend you to anyone who needs a home inspection.
- J.H., September 2015
Doug is extremely through and knowledgeable. He took the time to explain the report in great detail and was patient in answering any and all of me questions, a job well done!
- T.S., September 2015
Mr. Smith was an absolute professional! Would recommend him to all our family and friends! Excellent experience!
- A.C., August 2015
Stephany was very impressed with you when she met you at the home this morning. After reviewing the report and talking with you on the phone, I too, feel that you did an excellent job with the inspection. I will recommend you to anyone that is purchasing a home. Thanks for your help!
- D.S., August 2015
Thank you for your prompt service and informative report.
- V.B., August 2015
His gracious, soft-spoken demeanor is a wonderful cover for a highly professional, thorough and very detail-conscious inspector. He has eyes to see things I had not previously noticed in five years and graciously notes them his report. I would recommend Douglas Smith without reservation.
- D.B., July 2015
Fantastic inspector! Fantastic person!
- D.K., June 2015
Doug was a very thoughtful and thorough inspector. He carefully explained everything I wanted to know and did a superlative job. On top of that, he's a terrifically nice guy!
- B.D., May 2015
Doug was outstanding. His professionalism and knowledge about his job was incredible. One of the best experiences I've ever had. Highly recommend him to anyone.
- M.S., May 2015
We appreciate your thoroughness and professionalism.
- F.R., May 2015
Has always put my client first!
- G.T., Louisville KY, March 2015
Really appreciated the straight-forward feedback and the informative conversation that we were able to have about the home!
- M.D., February 2015
Doug took the time to explain in detail each portion of the inspection and what it meant. He ensured I understood everything and answered my questions completely. I have alot of confidence that my inspection was done professionally and correctly.
- J.V., December 2014
Doug is punctual, knowledgable and extremely thorough. I recommend him to the highest level.
- S.G., September 2014
Thank you so much! you have saved me from purchasing not one, but two money pits.... I would never have enough money to make all those repairs, since I'm on a fixed income... the world needs more inspectors like you.
- C.H., August 2014
Always a great job
- N.D., July 2014
As thorough as there is.
- S.R., June 2014
Thank you for helping me feel comfortable asking questions and thanks for all the extra information that you gave and did not have to!
- T.H., May 2014
Inspector was very professional, friendly, knowledgeable, and thorough. He went the extra mile to begin exterior inspection a day early, knowing inclement weather was predicted the next day. He then performed interior inspection on the scheduled day.
- D.H., March 2014
Thank you for your professionalism and knowledge .
- D.H., December 2013
very nice and answered any questions. Pleasure to be around.
- K.S., October 2013
Excellent, professional job. Thanks for the insights. Allen K.
- A.K., September 2013
Doug is very thorough and pleasant to work with.
- B.W., September 2013
Doug was absolutely wonderful! Very knowledgeable and very friendly.
- A.B., April 2013
Doug answered all of our questions to satisfaction. We are very happy with how he explained our report and suggested repairs. We will recommend him to our friends and call upon him the next time we buy a house in Louisville.
- E.M., April 2013
Very professional and courteous. Took the time to explain and walk the process with clients.
- J.T., March 2013
I was impressed with the proffesionalism of your comapny from the initial call with Jean. Doug Smith is very knowledgeable and personable. Answered all my questions with detail. Report provided to me of the inspection is layed out very well, easy to read, and understand. It was a pleasure using your services.
- F.M., November 2012
Doug is a fantastic inspector. He is extremely knowledgable abd very detailed but doesn't alarm buyers instead offers helpful solutions. He explains in as much detail as a potential buyer wants. Always answers questions until clients completely understand.
- S.G., November 2012
Very thorough and a great guy to be around. Skeptical when heard he was the best, but no doubt now.
- J.C., August 2012
Very personable and competent. Communicates well.
- L.S., April 2012
Doug is prompt, knowledgable & courteous ! I would highly recommend Doug Smith for all of my Home Inspections, personally and for my clients!
- C.M., LouisvilleroadL KY, February 2012
Thank goodness for inspectors like Doug. He's thorough and takes time to teach the buyers about their new home or answer any questions they may have. Great inspector!
- C.S., January 2012
Doug did a great job! Very thorough and helpful with his explanations.
- B.W., January 2012
The first time you inspected a home for me I was so impressed! You were so thourough. I have since requested you each time I have needed an inspection. One time you were not available so I agreed to a diffrerent inspector. What a mistake....since then I only use you!!! You make me feel confident that I will make an informed decision.
- , January 2012
Doug has done 3 home inspections for me and is always very thorough & highly professional. Would strongly recommend him to anyone needing a home inspection. Besides being great at his job he is also a good guy to chat with
- B.H., October 2011
My husband and I were were so pleased with Doug and his work. We really felt as if we could not have found a better home inspector. We loved the attention to every detail and the awesome report that was both printed and email to us. More than anything it was really comforting to have an inspector that was joyful about his job. As a first time home buyer, he really gave me the tools needed to make a informed choice on whether or not to buy this home. Keep up the good work and keep that joy because it truly is contagious. - Jasmine and Dwight Drinkard
- D.D., October 2011
In my post inspection debrief, it clear that Dough was thorough in his inspection and knowledgeable about my new home. He took the time to answer questions and offer suggestions for items I'd not considered.
He'd come recommended by my real estate agent and now I understand why she was so endorsing.
- C.C., August 2011
A great inspection and Doug is a real professional.
- J.K., June 2011
Very pleasant to talk too!
- D.Y., March 2011
Doug was very clear about everything seen during the survey. He has a great personality for working with people!
- C.W., March 2011
I appreciate your timely, professional service, especially your attention to detail.
- P.W., March 2011
He is the most wonderful Home Inspector! Extremely professional and very detailed.
- S.G., February 2011
Thanks again my friend! Job well done.
- R.G., February 2011
Doug was amazing. He answered any concerns that I had with the house and walked through the entire report in language that I could understand. He gave me a "warm" feeling about the house. I would and will recommend Doug to all friends and family when it comes time for inspections.
- A.K., January 2011
Doug was very thorough and professional. He is a super nice guy and very knowledgeable! I would recommend him to any home buyer that is in need of a great home inspector!
- R.G., January 2011
Very professional and detailed.
- J.M., January 2011
Doug was courteous, informative and thorough. A real pleasure to work with. I would feel comfident using him for any future inspection needs we might have and would highly recommend him to others. Keep up the great work! Thanks!!
- B.H., December 2010
Doug was very detailed and explained any issues in terms that were easy to understand and made suggestions as to what was immediate and what could possibly wait. He was very courteous and easy to work with as well as considerate of the time required to do the inspection. I would highly recommend Doug for an inspection.
- D.U., November 2010
Douglas was great! On time. Accurate. Responsive. Reasonable price.
- N.B., Louisville KY, October 2010
Keep up with the good work, positive attitude and profesionalism. I would recommend you anytime to anybody that needs a proper home inspection
- L.A., October 2010
Excellent demeanor. Good explanation of all defects and/or problems areas
- D.B., October 2010
Doug was GREAT to work with! He explained everything to me and was very accomodating!
- M.W., August 2010
Thank you for taking the time to thoroughly inspect the property and explain the issues found within the house. I definitely feel more comfortable about the purchase of the home and any issues that need addressing with the sellers.
- J.H., August 2010
you were great! we really appreciate your professional opinion on what will hopefully be our new home in the very near future! thank you so much!
- A.S., August 2010
You were terrific to work with! You were every bit as pleasant as you were thorough! I feel so much better about our purchase after your inspection.
Thank you again!
- J.S., June 2010
You were fantastic during the inspection! We loved you enthusiasm and pation for your job. We will definitely be in contact with you in the future to get a recommendation on a tub guy! Thanks agian! It was a great pleasure to do business with you!
Jennifer and Brian
- J.P., May 2010
Doug has done a more then amazing job at both home inspections that we've used and is also amazing friendly and knowledgeable.
- T.C., May 2010
It was a pleasure meeting you.
Great job, Thank you!
- H.S., May 2010
you were very helpful. answered all my questions. helped put my mind at peace.I would recommand him for everyone who needs a home inspection.
- B.J., May 2010
I appreciate the time you took to explain your findings to my wife and I, especially knowing you had two more inspections to do that night.
- C.R., May 2010
Was very professional and able to explain things or concerns in terms that were understandable. Pleasant personality very easy to talk to and ask questions.
- K.T., April 2010
Doug, I think your awesome and I will be changing my voice mail tomorrow!!!!
Mary Ann Ritsch
- M.R., April 2010
I was really happy with the job Doug performed, he seems to be a great guy and found alot of things I would have missed. Very professional but yet down to earth and explained everything and answered every question.
- D.L., April 2010
Doug, I really appreciate how you handle my clients. You compliment the good features of the house, and if it's truly in good condition you don't hesitate to let them know. If there are issues to be dealt with you don't instill panic but simply make recommendations. You make them feel comfortable about asking questions and always offer to answer future questions. Thanks for all you do!
- C.S., February 2010
Mr. Smith was so helpful, very informative and very nice!
- D.J., February 2010
You treat my client with respect and love. You watch out for them as I do and I thank you for that.
- G.T., Louisville KY, January 2010
Doug was absolutely wonderful in explaining everything and showing us what he was doing. I would absolutely recommend him and/or use him again!
- J.K., January 2010
He was very thorough and complete. More than satisfied with the whole process, the report was detailed and the information given to us on the overall safety/structure of the home was easily understood.
This is the 4th home that I am buying and this is by far the best home inspection that I have ever had. It gave us the confidence to know that we are purchasing a solid home.
- W.C., November 2009
We were lucky enough to have Doug do two inspections for us; the first one on a house we didn't buy based on the inspection report showing many of the faults not apparent to the many walk-throughs we did. The second inspection on the house we are buying was equally as thorough, even though the house was in much better condition. I believe consistency in methodology is key in an inspection and Doug does an AWESOME job!
- J.A., October 2009
Thank you so much for taking care of my clients- your team is GREAT!
- G.T., Louisville KY, October 2009
Doug you are awesome! I wouldn't consider using anyone else for my home inspections.
- L.J., October 2009
Doug, I think I was the only family member not present during the inspection, I just wanted to say nice job and thanks. Steve Goddin
- S.G., September 2009
I loved your thoroughness, attention to detail, and professionalism. You display a dedication and work ethic which was greatly appreciated. Thank you so much.
- C.H., September 2009
Great inspector! Very knowledgeable and patient with all my questions!
- L.S., August 2009
you did a great job and customer service was awesome!Whenever I had a question you were alway there to give me the answer. Good service is hard to find these days. Thanks Doug!
- N.V., July 2009
I like the computer report, reduces work load!
- J.H., July 2009
Great experience. Did a great job guiding me through the process and answering all of my questions.
- J.M., June 2009
Another great job, Doug! My clients always appreciate the fact that they can call you at any time for further explanation of something they might not fully understand at inspection time.
Thanks! Cris Sims
- C.S., June 2009