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Grover Smiley

Before you purchase or sell your home or property, please call GSI Services. We can help protect your investment with a thorough home/property inspection! Call us now to discuss your individual inspection needs. Work Phone: 434-589-2135 Mobile Phone: 434-996-3867 Fax Number: 434-589-5660

About GSI Services

We perform thorough inspections at reasonable prices. We can help you get to know the condition of the property you are about to buy or sell, and give you the confidence you need to make an informed decision.

We are located in Palmyra and serve all surrounding areas. We look forward to hearing from you!

Mr. Smiley was and is a true professional. I enjoyed him explaining every question that i ask. He has a keene eye and don't mind getting dirty for a truely well done job. Thank you again Mr. Smiley...
- W.F., May 2012
Thank you!
- W.F., May 2012
Your the best! You are not over dramatic. And I like that you are cheery :) Francesca
- F.S., Nellysford VA, March 2012
thanks for your friendly presence and for being so clear about what you saw! Shana & Jim
- S.K., December 2011

- C.D., May 2011
Thank you so much for helping me out with understanding the whole process and givingmetips and pointers on areas of the home. You really made me feel comftable and I love the way you included me and my children in the process. Thank you so much! Also, the price was just right, others wanted way more and couldn't get to the job quickly, I strongly reccomend anyone to you. Be blessed
- B.H., May 2011
Grover was awsome!!!! Very nice to talk to and answered all my question as asked. I would absolutely recommend Grover:)
- E.E., April 2011
Grover is very knowledgeable about home systems and takes the time to explain them to his clients. The reports are thorough and easy to read, and are a valuable resource to home buyers; and, Grover is always available to answer questions even after the sale is completed. I highly recommend Grover as you home inspector!
- K.C., Washington VA, April 2011
I found Mr. Grover to be very kind and professional and very helpful with our questions. I would highly recommend him.
- B.B., April 2011
Thanks for your help, Grover. Good catch on the fireplace.
- C.C., March 2011
Very informative. Enjoyed the inspection process.
- J.J., February 2011
He was very careful on everything he checked but was very down to earth and easy to understand. He answered questions for us and went extra mile i thought by helping us think of questions we should be asking. He let us know that we could call him anytime we had questions about the survey or if we forgot what something ment in the survey. I was very confident in him.
- D.L., November 2010
You were excellent to work with. Thank you for all of your time and help. Denise
- A.B., November 2010
Wonderful inspector - thorough, knowlegeable, on time and clean! One of my favorites!
- T.H., Charlottesville VA, October 2010
Grover, It certainly was nice to meet you yesterday. I'm very pleased with the outcome of the home inspection. And... I'm looking forward to my new home "to be". Thanks, Dawn
- D.B., October 2010
Awesome, professional, accurate, on time, fair pricing, excellent reporting, total knowledge of home inspection ... GREAT! I have recommended Mr.Smiley to my colleagues and will continue to do so - I just hope he doesn't retire before me!!!! Best Inspector in this area.
- T.H., Charlottesville VA, September 2010

- K.S., July 2010
Thanks Grover. Certainly enjoyed meeting you on Saturday and appreciate your expertise! Tom Mack
- T.M., July 2010
You were very pleasant and thorough. It was delightful to work with you. Thank you!
- V.S., June 2010
I found the inspector was extermely professional and did a wonderful job.
- D.W., June 2010


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Gauge Attributes

Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.

  1. Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
  2. Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
  3. Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
  4. Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
  5. Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
  6. Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
  7. Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
  8. Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
  9. Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
  10. Recommended: Would you recommend this individual or company?

GSI Services

http://www.gsiinspections.com/

Workphone: 434-589-2135
Mobile: 434-996-3867
Fax: 434-589-5660

Palmyra, VA 22963-2747