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Todd McKenna

Before you purchase or sell your home or property, please call Homecraft Home Inspections. We can help protect your investment with a thorough home/property inspection! Call us now to discuss your individual inspection needs. Work Phone: 208 634-7511 Mobile Phone: 208 315-3317

About Homecraft Home Inspections

We perform thorough inspections at reasonable prices. We can help you get to know the condition of the property you are about to buy or sell, and give you the confidence you need to make an informed decision.

We are located in McCall and serve all surrounding areas. We look forward to hearing from you!

Todd is very thorough and he does an excellent job communicating the results of his home inspections to my clients. His calm demeanor and extensive experience in construction are also strong points. Yes, I recommend him often.
- M.M., March 2012
He was very knowledgebla and very meticulus and very professional. Answer my question without hesitation and very clear. I will not hesitate to recomend him to any one.
- C.J., October 2011
Thank you for doing such a great job. You paid close attention to everything in the house and outside. Thanks again!
- J.B., August 2011
Tod it was nice to meet you and thank s for the thoughts and suggestions on our new family adventure.
- R.Y., January 2011
Thank you for getting this done so quickly I really do appreciate it. Shawn M.
- S.M., November 2010
Thanks Todd for expediting this quickly. I am thrilled that you were able to squeeze me in. This report is extremely helpful to a single retiree like myself. Now I know exactly what to do. It was a pleasure meeting you. I will have propane company come out for stove and fireplace. Maybe gas was just disconnected from both units.
- m.S., October 2010

- T.M., July 2010
Quick, thorough, and well done! Thanks again!
- N.E., June 2010
Excellent, thorough, prompt and professional. Would recommend him without hesitation. Thank You!
- P.S., May 2010
Hi Todd, Very thorough and complete. I was impressed by the process. Thanx Jim
- J.B., May 2010
I appreciate you spending the extra time with me to discuss the inspection. I will certainly recommend you to others needing a home inspection.
- L.C., December 2009
WORST INSPECTION EVER, I WOULD NOT USE THIS COMPANY FOR ANYTHING.HE DIDN'T EVEN FIND SOME OF THE BASIC PROBLEM'S. THE INSPECTION WAS SCHEDULED BEFORE WE WERE EVEN TOLD THE TIME. FROM THE LOOKS OF THE REPORT I WOULD SAY HE TOOK SOME PICTURES AND LEFT. THE REPORT CONTAINED NO RELEVANT INFO.
- A.J., October 2009


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Gauge Attributes

Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.

  1. Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
  2. Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
  3. Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
  4. Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
  5. Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
  6. Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
  7. Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
  8. Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
  9. Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
  10. Recommended: Would you recommend this individual or company?

Homecraft Home Inspections

http://www.homegauge.com/shgi/hchi/

Workphone: 208 634-7511
Mobile: 208 315-3317

McCall, ID 83638