
There's an old saying that if you want it done right then do it yourself. It's why I work for myself and have avoided a franchise situation. I answer my own phone calls and do my own scheduling - people talk directly with the inspector and no one else. I don't know a better way to provide personal service.
I've learned over the years that depending upon contractors, builders and muncipal inspectors to build homes correctly can lead to disappointment and unneccessary costs. Rather than follow "code" (which is like having a D- in high school but still passing) I prefer to conduct my inspections based upon "Best Practices."
Qualifications:
State license 450.000238, ASHI member since 1994 and more recently a member of the Indoor Air Quality Association.
About:
Have performed inspections full time since 1993. I earn 50-60 hours of continuing education per year. My particular area of interest is water and moisture intrusions.
- S.P., Aurora IL, December 2011
- J.R., Chatham NJ, May 2011
- J.G., Barrington IL, April 2011
- A.S., LAKE VILLA IL, November 2010

Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
Moraine Woods Consulting, Inc.
Workphone: 847-408-7238
Mobile: 847-408-7238
Fax: 224-836-5173
Lake Barrington,
IL
60010
Description
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