
Are you buying or selling your home? Why not make Pro Spex part of the process!
Our mission at Pro Spex is to make you an informed Homeowner. All homes, whether it is a newly constructed one or the one you grew up in, have maintenance issues. Some are simple, and others may be complex. The question then becomes, what are they and how do you deal with them?
Be an informed Homeowner and call us to learn more about our services for new and existing Homeowners. Don't make your smartest investment, your Biggest Mistake!
Qualifications:
BA Architecture, MD License # 29749, ITA Certified, ASHI, NACHI member, IAEI member, HUD/203K Approved, NACA Approved.
About:
Maryland Licensed, BA Architecture, Principle of Architectural consulting firm, 18+ years, Principle of Pro Spex Inc Home Inspection Services, all phases of New Construction Inspections. Infrared Level 1 Certified.
- S.H., Rockville MD, April 2012
- B.T., Alexandria VA, March 2012
- B.T., Alexandria VA, February 2012
- G.H., November 2011
- M.V., November 2011
- M.H., October 2011
- N.F., Silver Spring MD, July 2011
- S.R., May 2011
- J.S., April 2011
- J.V., March 2011
- A.L., Washington DC, March 2011
- P.T., Fayetteville NC, January 2011
- J.B., Waldorf MD, December 2010
- N.S., Washington DC, November 2010
- K.S., October 2010
- E.P., Washington DC, October 2010
- P.G., BALTIMORE MD, October 2010
- M.D., Bowie MD, October 2010
- S.T., September 2010
- S.G., September 2010

Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
Pro Spex Inc.
Workphone: 301-675-8851
Mobile: 301-675-8411
Fax: 866-717-6621
Laurel,
MD
20707
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Testimonials