Description 
Testimonials
Eric Russell
www.ritinspect.com
Qualifications:
TN License #639, HITA Inspector, InterNACHI Certified Inspector, IAC2 Certified.
About:
The name says it all - RELIABLE. When you want the best, don't settle for the rest. Call Reliable Inspections of Tennessee, Inc.
Qualifications:
TN License #639, HITA Inspector, InterNACHI Certified Inspector, IAC2 Certified.
About:
The name says it all - RELIABLE. When you want the best, don't settle for the rest. Call Reliable Inspections of Tennessee, Inc.
You were very receptive to all of my questions. I am such a girl and tend to ask a lot of them so thank you for taking the time to answer them for me. Your examination was very thorough!!
- A.B., March 2012
- A.B., March 2012
- J.C., November 2011
- R.S., May 2011
excellent job - very pleased with the work
- D.H., April 2011
- D.H., April 2011
We do appreciate the service you gave us on the home inspection. The service was prompt, thorough, explained to us as we went in a very nice way, and the report was sent to us the same day at the cost stated on the phone.We did appreciate the way Eric Russell presented himself in a Christian manner and we will highly recommend him to others for this service.
- I.M., January 2011
- I.M., January 2011
Very pleasant to speak with. Found builder mistakes very quickly. Well inspected, possibly saved me thousands of dollars in repairs I otherwise would not have known.
- H.V., December 2010
- H.V., December 2010
Very good and professional inspection. Took his time threw-out the inspection and didn't mind answering any questions I had.
- B.S., November 2010
- B.S., November 2010
Wonderful! I appreciate all the information Eric provided me and will definitely recommend him to anyone needing a home inspector!! Thanks much Eric!!
Natasha
- N.B., November 2010
- N.B., November 2010
As with most hired services, I found Eric through word-of-mouth. I appreciate Eric's thoroughness, integrity and overall expertise. I will use Eric again for our business and would recommend to others.
- K.B., June 2010
- K.B., June 2010
You did a FANTASTIC job! I'm very thankful we chose you for the job and will HIGHLY recommend you to others.
- J.R., March 2010
- J.R., March 2010
Mr. Russel was very professional, knowledgable, and a pleasure to do business with. He helped take all of the anxiety out of getting my home inspected. I will definitely recommend him to any one needing a home inspection.
- A.W., March 2010
- A.W., March 2010
Eric went over the house with a fine tooth comb. Excellent job Eric!!!
- D.D., August 2009
- D.D., August 2009
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Gauge Attributes
Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.
- Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
- Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
- Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
- Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
- Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
- Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
- Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
- Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
- Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
- Recommended: Would you recommend this individual or company?
Reliable Inspections of TN, Inc.
Workphone: 865-755-3712
Mobile: same
Maryville,
TN
37803
