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Vince Santos

 www.stepbystepinspections.com

Providing home inspection services to Southeast Michigan. Including Canton, Ann Arbor, Belleville, Plymouth, Northville, Novi, Livonia, Dearborn, and surrounding areas.

 Locally Owned & Operated

StepByStep Home Services LC is a locally owned and operated home inspection company based in Canton Michigan. We offer a full inspection service which includes home inspections, radon testing, wood destroying insect inspections and more. Several home inspection options available to help you purchase your Southeast Michigan home with confidence. Following your home inspection you will receive a comprehensive report including photographs and descriptions of areas of interest.

 With a professionally trained and certified Southeast Michigan home inspector, you can trust the largest investment decision of your life will be a well informed one.

Whether you are purchasing a home, condominium or need a home warranty inspection in the Metro Detroit area, you can be assured you will receive a thorough home inspection which places your best interest first. Each home is inspected with the type of care and attention you expect from a professional home inspector.


Qualifications:
ITA (Kaplan University) Professionally Trained and Certified - REG104669Cc

About:
I'll use my experience, training, education, and common sense to perform the best, most thorough inspection I can. Professional narrative reporting which includes digital photos. Several inspection options tailored to my clients needs.
Vince was exceptionally thorough and professional. This is our second experience with Vince and we were extremely happy with his service and the promptness of his report results.
- R.R., May 2012
Great person, very good job
- S.A., February 2012
I found you to be very thorough and you explained everything to me in a manner that I could understand.
- D.P., December 2011
Vince was very thorough and professional. I will be recommending him to others. Thank you!! Just, Dionne
- D.H., November 2011
Very efficient and friendly. Provided good advice and helpful tips. We'll have him again for a future need.
- Q.C., September 2011
Vince performed a detailed, in-depth inspection that was above and beyond what I expected. He provided me with all the necessary information to resolve the problem areas he found during our inspection. I would (and will) recommend him to anyone looking for piece of mind prior to purchasing a property. Price was great and it was worth every penny. This has been an excellent experience. Thanks Vince. -Ryan Greenlee
- R.G., August 2011
Vince was very thorough, patient, and professional. He answered all of our questions and clearly indicated all issues that he found and offered constructive advice on how to fix them. Overall, we had a very successful inspection thanks to Vince.
- Q.S., August 2011
Vince was extremely helpful, answering all my questions, and explaining numerous details I would never have thought to ask. On top of that he fit me in with less than 24 hours notice, as our inspection was time sensitive. I would definitely recommend using him for any home inspection.
- J.V., July 2011
Vince was very thorough and took time to explain any concerns and suggested possible ways to resolve them. I would definitely recommend his services!
- C.C., June 2011
He is phenominal!! Seriously very good job!! I will be recommending Mr. Santos to anyone I can!
- N.S., May 2011
He was avery nice man that gave us alot of usefull information. I would recommend him to anyone that was going to have a home inspection. A+++
- M.L., May 2011
I thought Vince did a very thorough job. He explained why things were wrong.
- T.M., May 2011
Vince, You are absolutely awesome at what you do. We will be recommending you to others and will be using you again in the future. You did a fantastik job. You were very thorough and easy to understand. Great job!!!!
- N.S., April 2011
Very good and detail professional home inspector with decent charge. Thank you.
- Y.L., March 2011
Vince is a true professional who is also extremely approachable and personable. I would highly recommend Vince for any home inspection!
- J.B., March 2011
Vince, Thank you so much for all that you have done. I feel you went so far and above and beyond what the average inspector does. Not only would I use you again, I am recommending you to all my friends and family Thank you Scott and Amy
- A.D., March 2011
Very knowledgeable
- B.M., March 2011
Vince Santos is a professional. He was very thorough in his inspection of the house and spoke in easy to understand terms. The report generated is generously detailed and offers a great reference point for any issues (both major and minor) when the need arises in the future.
- C.J., February 2011
I think you did a great job, appreciate all the information and how detail oriented you were. First time i felt good handing over a check to someone!
- K.E., February 2011
Vince was extremely knowledgeable and professional. The inspection report was detailed and easy to follow. I will definitely recommend his services in the future.
- G.A., January 2011


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Gauge Attributes

Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.

  1. Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
  2. Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
  3. Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
  4. Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
  5. Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
  6. Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
  7. Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
  8. Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
  9. Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
  10. Recommended: Would you recommend this individual or company?

StepByStep Home Services LC

Workphone: (734)748-9584

Canton, MI 48187