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Tom Ruemenapp

Big Moose Home Inspections is a leading provider of Real Estate Property Inspection Services in Northern Michigan. Founded in 2004, the company is one of the largest home inspection and commercial inspection firms in Michigan and has performed more than 6000 inspections.

Over the eight years that Big Moose has been doing residential and commercial inspections we have earned the reputation of performing quality inspections with consistency on every property.  We provide a professional, comprehensive inspection and the very highest in customer service.  We invite you to Experience the Big Moose Difference… where the inspection is just the beginning. 

Inspecting all of Northern Michigan from Traverse City to Tawas City, from Saginaw to Mackinaw; inspecting homes, cottages, condominiums and commercial buildings;  We are a full service company taking pride in offering the best services in our industry.  We offer quality inspections for a reasonable price.  Our inspections are valued packed giving our clients the best inspection their money can buy.  In addition to our core home inspection, we offer environmental services to help homeowners live greener and healthier lives.

Included In Every Home & Pest Inspection

90-day Home Inspection Warranty
90-day Termite/WDI Warranty
Appliance RecallChek
30-day Re-Inspection
30-day Home Inspection Guarantee
Entry into Monthly Drawing 

 



Qualifications:
NACHI - member of National Association of Certified Home Inspectors, AHIT - American Home Inspector Training Institute

About:
We back our inspections with a 90-day Home Warranty & 100% Customer Satisfaction. Give us 5% of your condifence and we'll earn the other 95%. Call us and experience the Big Moose Difference... Where the Inspection is Just the Beginning.
Very thorough. Thank you very much.
- J.W., March 2011
Tom: Sorry for not immediately following up your inspection with this response. Thank you for such a thorough and professional job. We are now in our new home and your inspection report provides me with an invaluable "honey do list" for all the minor fixes that I need to accomplish. Best regards. Roger
- R.G., Royal Oak MI, March 2011
Tom, Pat and I want to thank you for the most thorough and professional inspection we have ever had. Not only did you inspect the home completely you took the time to explain everything and answered any questions we had. The follow up regarding any possible appliance recalls was a surprise. The pictures you provided us will help in the future when we are getting familar with our new home. Worth every penny and more. Thanks again!
- P.O., West land MI, February 2011
Excellent report with detailed information, explanations, illustrations and photos to verify the work that was performed, the septic system and all determinations and recommendations. As a Real Estate Broker with 17-years of experience I must say that one cannot expect more as it does not get better than this. Sincerely, David E. Koss - Associate Broker, REAL ESTATE NORTH, LLC
- D.K., February 2011
Tom did a wonderful job on the inspection. I followed him around through most of the inspection and was amazed at the amount of detail and time he put into everything. He know's his job well, is very knowledgeable, and answered all my questions thoroughly. A real nice guy. I knew we were getting our money's worth and nothing was going to be missed. I'm glad we went with Big Moose!
- S.B., Oscoda MI, January 2011
Tom did a great job and I will definately recommend him to any friends needing home inspections.
- C.E., Alpena MI, January 2011
Tom...Thanks again for another great job. I greatly appreciate the thoroughness and promptness in your response to my cliants request for an inspection. She mentioned how pleased she was with the report she received and how helpful both you and Amy were.
- M.O., Rogers City MI, December 2010
This was the most complete home inspection I've ever had. Excellent job, great report format and pictures. I highly recommend Big Moose for anyone needing and inspection. Dave
- D.B., Cement OK, November 2010
Tom, My wife and I would like to compliment Andy on the very professional and complete inspection. Andy is a true professional, courteous, engaging and a true asset to your business. Please give him a "Well Done" and our sincere thanks. Prior to this inspection, we weren't sure of the value of this expense. I can tell you with all sincerity that we have "drank the Kool-Aid" and will never buy a property without one. While the results of this inspection have caused us to not purchase the property, it was well worth the piece of mind to know we weren't getting a "money pit"
- R.L., Milford MI, November 2010
Tom did a very through inspection and the report was outstanding. We appreciated all the time he took and will highly recommend him and your company. Thank you
- J.F., Sterling Heights MI, November 2010
Thank you for your wonderful service. Andy & yourself both were very helpful. Extra thanks to Tom for teaching me Boiler 101!!! We would not hesitate to reccomend your company.
- J.N., Roscommon MI, October 2010
Great Job as always
- J.C., Tawas City MI, October 2010
Did a great Job!
- L.S., Lansing MI, October 2010
Great job, was very thorough. Would recommend him to anyone.
- L.C., Highland MI, October 2010
I would definately recommend Tom. Thank you for your diligent work.
- K.K., Dearborn MI, September 2010
Excellent job !
- D.M., September 2010
Tom, Just a note to say thank you for your professional and courteous service. We are especially appreciative of your prompt response to our short-notice request for a home inspection. The information you provided is very thorough and comprehensive. We will be able to use the list as a followup guidline for some of the repairs/upgrades that we will be doing in the future. We would definetly recommend your company to others. As a matter of fact, we expect to use some of the other services you provide in the near future. Thanks again, Rich & Barb Dillinder
- B.D., Newport MI, September 2010
Very friendly and helpful service. Thanks again for your quick service last weekend. It was really appreciated.
- G.L., September 2010
Professional and efficent!
- S.H., Lewiston MI, August 2010
You did a great job, thank you
- J.T., Alpena MI, August 2010


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Gauge Attributes

Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.

  1. Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
  2. Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
  3. Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
  4. Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
  5. Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
  6. Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
  7. Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
  8. Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
  9. Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
  10. Recommended: Would you recommend this individual or company?

Big Moose Home Inspections, Inc.

http://bigmoosehomeinspections.com

Workphone: 800-531-0233
Mobile: 989-335-0251
Fax: 989-724-7879

Gaylord, MI 49735

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