I recently purchased a rental property, and this company was recommended by my realtor. While I didn't have any issues with the inspections, I did have horrible experiences with the company's lack of organization, professionalism and inability to show up on time (or not at all).
For the first inspection, they called to say they would be 30 minutes late but came about 35 minutes after the scheduled time. Not a big deal, at first.
However, for the first reinspection, my realtor and I waited and waited at the property, then called the office. It turns out there was no communication between the office and the home inspector so the inspector wasn't aware he was scheduled to be at the property. When he showed up, he didn't have the list of things to reinspect or the report from the first inspection so we had to provide that to him. I would expect him to have handy and have had reviewed the initial inspection prior to a reinspection.
Then, for the second reinspection, the office staff double booked the home inspector for another property and mine. Since the inspector was already at the other property, the owner came to the property to complete the second reinspection.
On the phone and once the owner arrived at the property, I explained my concerns and my experiences about the company's lack of communication and failure to deliver good customer service. He acknowledged that it was unprofessional, but didn't really seem to be too concerned about the repeated issues I experienced or the inconvenience his company caused me. When the owner showed up for the second reinspection, he commented that the inspection would be free, but my realtor and I already established with the company that the second reinspection would be free due to the issues from the first reinspection.
As always, do your due diligence.
- G.K., June 2017
Your a man of your word Larry Perna. Inspection report delivered in 24 hours just like you said. It was a pleasure to do business with you.
- M.M., March 2017
The Bridge Home Inspections team led by Larry is fast, flexible and totally professional.
They can do a full inspection tomorrow 9am if you called them today at 6pm. In fact that's what Larry and his Bridge Home Inspections team did for me the first time I phoned them. Professional and detailed full report was soon available after the inspection.
Since then Larry and his Bridge Home Inspections team have helped me out a few times.
You won't be able to find anyone that's faster, more flexible or more professional.
I recommend Larry's Bridge Home Inspections highly!
- S.X., March 2017
Just absolute Rock Stars , very responsive, answer their phones and get the reports done quickly and accurately!
- A.S., Las Vegas NV, February 2017
Thanks for the quick and thorough inspection. We now have enough good information to make an informed decision whether or not to move ahead with the purchase or renegotiate for the needed repairs. Bridge Home Inspections, it's all in the name. Gotta love the Bridge!!!
- J.E., February 2017
Very detailed and thorough...and very kind! Thank you!
- N.C., January 2017
Really good job from Larry Perna and his coworker. I will recommend them for future inspections. Muchas Gracias
- J.C., January 2017
The best in town!
- A.J., November 2016
We are buying home from a different state and were unable to attend home inspection !
THE DETAIL IN LARRY'S REPORT WAS ABOVE AND BEYOND !!! Would use Larry @ home gauge inspections again without hesitation !! thank you again for helping use be comfortable with an out of state transaction and doing such a complete inspection !!!!!
Andrew & Deborah Rinkovsky
- A.B., October 2016
Thanks for a thorough job especially considering there was no gas turned on to check important and critical systems! We look forward to your final report once gas is provided to the home for your inspection. You were very knowledgeable, helpful and answered questions we hadn't thought to ask! Wish I had brought an extra bottle of cold water for you on a hot day! Thank you! Well done!
- K.B., Las Vegas NV, August 2016
True professional! I would definitely recommend Larry and his team. Thank you for a very detailed inspection.
- L.R., July 2016
Larry came to do our inspection when someone else had been scheduled and could not make it, he was there for us when we needed him and he was very pleasant, informative and thorough, that is why I am using him again for our new inspection!
- G.E., June 2016
The inspector Tyler did a great job going through the house finding all of the issues and explained everything in detail for each item that was wrong and also what was good and why. Edwin was in training and he too seemed to know what was going on and was very helpful and both were professional.
Thank you all.
H. J. Nichol
- J.N., June 2016
Thanks for a fabulous job
- J.R., June 2016
Excellent company, staff is wonderful to work with.. Very efficient..
- T.H., April 2016
Thank you for thorough inspections. Great work !
- J.R., February 2016
Highly professional, able to address my home inspection needs flawlessly. I was impressed with Tyler the inspector and Alex his assistant to thoroughly go thru
every inch of the home and answer ALL my questions, regardless of type. I left
feeling confident and armed with knowledge, and my inspection report was neatly
emailed in a pdf file, easy for future reference. Tyler went above and beyond, and
even dropped off documents in person. 5 star customer service! ***** Highly recommend!
- M.P., December 2015
Larry and his team are very thorough and detailed, their experience and integrity is much appreciated in the real estate industry.
- K.P., November 2015
Thanks Larry, for a thorough and well-documented inspection. You have definitely increased my confidence going into the home buying process.
- A.H., September 2015
Dustin was very thorough, incredibly pleasant to deal with and helpful in every regard. We will no doubt consult with him in the future regarding possible improvements, etc.
- C.N., July 2015
He did an amazing job, this was a house and he saw everything.
- P.M., July 2015
He did amazing job,and thought me a few fun things!
- J.M., July 2015
Thank you for your comprehensive review of the Golden Barrel property.
- B.W., June 2015
This is high for me just simply because I'm not a 'referrer'type person.
- C.H., April 2015
Thank you Larry Perna you did a thorough inspection of our new home. Your detailed suggestions and links to manuals were helpful. Great job! :D
- J.M., April 2015
Larry is awesome! I have used a lot of inspectors and he is the most knowledgeable - my favorite.
- A.H., Las Vegas NV, April 2015
Larry was knowledgeable, professional and friendly. Highly recommended!
- S.A., April 2015
Job well done. Any questions asked were answered professionally and in a timely manner. Thanks again, Dan
- D.P., March 2015
Thanks Larry! Great attention to detail - lots of valuable information here.
- J.W., February 2015
Very pleasant, explained what and how they were inspecting, showed us and he explained things. Very professional.
- W.P., February 2015
We greatly admire and appreciate your excellent work, and we will continue to use your services and recommend you highly.
- R.M., February 2015
First I would like to say that I never leave testimonials, but this performance is worth it. I had my home inspection completed by Ray Diaz on 1-30-2015. Ray was absolutely awesome! He has a wealth of knowledge and did the most through inspection I've seen. He was very friendly and explained every step of the process. If I purchase another home I will gladly use this company again. Thanks Ray, from Austin
- A.D., February 2015
I would highly recommend Bridge Home Inspections. Ray Diaz has completed two home inspections for me; both inspections were scheduled promptly. Mr. Diaz was on time, polite, congenial and thorough. I especially appreciate his willingness to take time to explain electrical and plumbing codes. I feel that the quality of my home inspections have made me an informed home buyer. Thanks Ray!
- C.F., February 2015
- K.G., January 2015
Great inspection and recommendation. I see over cautious reports that scare owners. Suggestions are appreciated and show support for smaller issues/concerns.
- R.K., December 2014
I just wanted to say what a pleasure Ray was on this inspection. Very smart and dedicated to his craft. I learned many useful things during this inspection. I would reccomend you to freinds looking for home inspection in the future.
Thanks again Ray.
- R.L., December 2014
Prompt, thorough inspection! Thank you!
- C.M., October 2014
Excellent inspection. Took his time and found things I never would have.
- S.D., October 2014
Well organized, clear, good pictures, good inspector.
- T.J., September 2014
Thank you Larry Perna for doing a great job at thoroughly inspecting my home at 517 Bernini St, LV NV 89144. I only have one concern and that is you were not able to inspect the fireplace because of the items the current tenants had in front of it. Once again, thanky you for the wonderful service you did give.
- K.B., Las Vegas NV, August 2014
Larry was incredibly professional and found things in the property that I dont think we would have ever noticed or found that ended up saving us a lot of money because the seller agreed to repair the items. Larry's inspection actually ended up making us money rather than costing money for the inspection itself!
- R.R., Las Vegas NV, July 2014
Larry always goes above and beyond. He is very knowledgeable and helpful. I would absolutely recommend Larry Perna.
- A.N., July 2014
It is my first time purchasing a house and therefore I had very high expection regarding the home inspection as well as the Inspector himself.
Larry was very thorough, detailed during the inspection. Then he took ample time to take us through every single detail of the house to ensure we had a full understanding of his action and what was right/wrong with the house.
Upon receipt of the home inspection report I was extremely happy to see how clear and descriptive the report was. Larry made several recommendations that we will definitely follow.
THANK YOU LARRY!
- S.V., June 2014
Larry was very professional and polite from the moment he introduced himself to my wife and me, right through the end of his inspection. Larry took time to explain the inspection process and brought to our attention some of the more important issues his inspection revealed. We were very satisfied with Larry's expertise and the manner in which he carried it his job.
- E.S., June 2014
Ray is awesome....! Great knowledge of the workings of what he is looking at, be it the roof, the AC or the plumbing....!
- K.S., May 2014
I was impressed with the thoroughness and am certain that the money I spent on this inspection was well spent.
- K.S., April 2014
Larry and his team are very thorough, efficient and timely.
My clients feel well satisfied with his work.
His fees are extremely competitive. My goto appraiser, every time.
- S.W., March 2014
Thank you the report, very detailed and really appreciate the pictures make everything very clear to understand.
- C.W., March 2014
Very good, detailed inspection. Would use Larry Perna again and recommend Larry to friends. Thanks Larry!
- M.P., February 2014
You were very friendly and professional. I appreciate the time you took to look through EVERYTHING. Yes, it was necessary for the bank, but I feel so much safer knowing you took the time and diligence to ensure that the home didn't have any major problems. Thank you!
- M.G., February 2014
Thank you so much for the extremely thorough inspection of the home I am purchasing. I am so thankful to have such a detailed inspection with photos and a description of every notable part of the home, since I am currently not in Las Vegas.
I would absolutely recommend you to others.
- J.H., January 2014
Thanks for your help Larry.....Norman Riopel
- M.R., October 2013
- J.l., July 2013
Left no stone unturned--great job!
- G.T., July 2013
Good job Larry. I give you a "10". No suggestion at this time.
- S.B., Las Vegas NV, June 2013
Larry did a thorough job
- T.K., June 2013
The best and most reliable guy in town!
- M.D., June 2013
Performed a great job!!
Detailed inspection. Prompt response with report. The report is easy to read with photos to show the areas that needed attention. Responsive and spend time to explain the seriousness of the items that have been identified for repair / replacement. Absolutely great inspection know-how and a wonderful overall experience from start to finish!!
Highly recommend Larry to anyone!!
- R.Y., May 2013
- J.C., March 2013
Thanks for being everything a home inspector should be. Much appreciated!
- R.S., Las Vegas NV, December 2012
We have worked with 4 home inspectors before and Larry is the best and thorough. The only inspector who climbed on the roof! I paid the other inspectors with the same amount but he's the only one who went on the roof. This is the 4th time we are buying a house and the most pricy but we know the house we are buying is solid because Larry inspected it. Keep up the good work, Larry!
- I.B., December 2012
- D.W., November 2012
Larry did a great job arrived early ready to go. Did not waste any time was very thorough and also included are pool and spa inspection with our home inspection. I highly recomrnd Larry as a very affordable and knowledgable inspector.thanks larry.
- J.G., May 2012