Shannon was extremely professional, courteous, and responsive.
I would highly recommend his services to friends and family.
- S.B., October 2022
Shannon thank you for being so thorough with your inspections and explaining everything to my clients in a way that we all understand. You never over dramatize the situation. It’s always explained very factual. You are a big help to all parties involved!
- C.D., September 2022
Shannon was really patient from the beginning, took time to understand the concerns & answer questions even before we scheduled the inspection. Similarly, the post-inspection follow-up w/ him was also very productive to understand the finer details, his personal takes on recommended fixes & priorities. Thanks Shannon!
- M.N., December 2021
Shannon is always a pleasure to work with, will recommend to friends and family!
- V.R., July 2021
Great service. Shannon was very professional. He new what he was looking at, and how it was supposed to be installed, and functioning. Thank you!
- T.C., March 2020
Was very impressed with the professionalism display and the fact that Mr. Russell wants to establish a continuing relationship.
- B.P., January 2020
Thank you for performing our inspection within 24 hours and for doing a very thorough inspection.
- M.C., Lakebay WA, January 2020
Shannon is efficient, professional, friendly and so easy to work with!! I highly recommend!!
- C.E., Puyallup WA, November 2019
I rarely write reviews, but thought I owed it to Mr. Russell and his team to do so. His ability to break the deficient items down and relay the information to me in a clear precise measure was appreciated. It’s one thing to get report, it’s another to interpret the items so you can make the decision as to what a show stopper or not.
The white glove service was awesome, and we felt like Mr. Russell was professional and ethical. The inspection was On spot (to our liking) and the final inspection website was perfect...
Thank you folks , we will use you again
- I.B., August 2019
Thanks Shannon. You did a great for the inspection. You had provide the inspection report for all details that need to know for the house. Absolutely, I recommend his service/business to everyone.
- L.N., May 2019
Me and my clients are very happy with Shannon and the inspection.
- C.G., May 2019
Thank you for the thorough inspection including photos and videos. With the detailed information you provided we felt we could make an informed decision.
- K.W., Aurora CO, September 2018
Very thorough inspection. Very personable and friendly. Explained everything in layman terms which was very helpful to me and the buyers. Would definitely use again!
- D.W., September 2018
He's so thorough and accommodating on such short notice!
- C.S., Las Vegas NV, July 2018
Shannon was professional, knowledgeable, and courteous. He was very thorough and answered any questions I had with complete confidence. I would highly recommend him to anyone I know without hesitation! Thanks Shannon!!! Sincerely, Chris L.
- C.L., June 2018
So nice, helpful, and did a wonderful job. He was very professional, knew what he was doing, and provided us with a complete and thorough. Thank you for your work you did for us.
- C.N., April 2018
Shannon was AWESOME! He was so thorough and nice. I really feel like he took the time to look at everything and to explain it to us so that we knew exactly what we were buying. Also, he was just pleasant to be around and made something that could be considered a boring, time consuming task enjoyable. I'd recommend him to anyone!!
- D.H., February 2018
Outstanding service! Shannon was professional and courteous and demonstrated expertise. Very satisfied.
- T.M., January 2018
Shannon was excellent!! Great attention to detail. Informative, answered any and all questions I had. Explained to me how I could fix and/or maintain any issues he noted.
I would highly recommend him for any inspection needed.
- K.W., January 2018
What a very thorough and thoughtful effort. Shannon was punctual and very informative. We really feel like he went above and beyond the call of duty to assist us with out new home inspection. We are coming into this purchase with our eyes open and we know exactly what's going on with our new home!!! Will recommend him far and wide to anyone buying a house! What a pleasure! Thank you so much!
- K.W., January 2018
Great inspection ever. My clients and me were very satisfied. Shannon is on top of our list to recommend.
- J.H., January 2018
Shannon was very detailed and complete with his inspection and reports. His follow up to answer questions and provide advice was very valuable in determining priorities for our home purchase.
- T.M., December 2017
He was early to arrive and began inspecting the outside before I even got there. Very thorough and helpful.
- J.D., November 2017
Thank you for answering all our questions
- N.E., November 2017
Thank you for all of your help! We appreciate how thoroughly everything was covered and we look forward to working with you again in the future.
- C.R., September 2017
Shannon was very thorough with his inspection, and displayed a wide range of knowledge. He explained each factor to consider patiently. His recommendations were easy to understand and made a lot of sense. I highly recommend Shannon Russell to clients and fellow Brokers.
- J.D., August 2017
Thank you for your thorough inspection!
- A.T., August 2017
Shannon at Prime Inspection went thru my clients home and gave her information that helped her make plans for future changes . It also provided peace of mind knowing the home structure was sound and the
comfort she needed purchasing an older home. I thank you Prime Inspection for your professional service always with a smile!
- J.P., Aberdeen WA, August 2017
- C.H., August 2017
Shannon was very thorough. I feel that he explained everything simply and answered all of my questions. He knew the services and products of his the company very well and gave me a lot of good insights on things to prepare for as a first time home buyer!
- T.D., Yelm WA, July 2017
Shannon Russell was incredibly thorough with his home inspection and did a great job answering all my questions and assisting me along the way. He is incredibly professional - I would definitely recommend Shannon with Prime Home Inspections to anyone!
- J.C., July 2017
Shannon was really good and explained everything to us and pointed out even tiny things that we could do ourselves to prolong the life of the siding and roof. I've been through a few inspections with my parents and grandma and he was by far the most thorough and most personable. He took loads of pictures, took about 3 hours to do the inspection and I'm confident that he got everything. Highly recommended.
- A.B., July 2017
I would highly recommend . Very thorough and took time to explain things to the client.
- M.M., Olympia WA, July 2017
Shannon did a very professional job, covered every inch of the house we are looking to purchase. Explained everything in terms that we could understand, and was willing to answer any and all questions we had. He was very honest and willing to go the extra mile to make sure we were comfortable and understood everything we needed to know. I would most definitely recommend Shannon to anybody else looking for a home inspector. Thank you Shannon!
- T.H., tumwater WA, July 2017
Shannon is very professional through the entire process, and shows an excellent base of knowledge on homes. He was very thorough when checking ours, I do not think there was a single spot in the house he did not look over. I would highly recommend him to anyone else.
- T.B., June 2017
Shannon was very quick to get Dan and I all the information needed to move forward on buying our house.
He was very thorough with the whole inspection and he explained every little fault no matter how miner it might have been, he also answered all our questions. Dan and I feel very confident with his findings to continue forward with this house.
- J.C., June 2017
Thank you Shannon! You are very professional, knowledgeable and thorough. My clients and I were very impressed with your attention to detail and your patience in answering all their questions. I will definitely recommend you to my current and future clients!
- C.S., Sumner WA, June 2017
Shannon is very thorough and professional! He is a great inspector!
- R.B., Tenino WA, May 2017
He was great, we appreciated his thoroughness, candor, and patience with our questions.
- S.B., April 2017
Shannon did a great job inspecting our house for our 11 month home inspection! His attention to detail is top-notch, and he was glad to take time to explain his findings as he went along, and in summary afterwards. He has a great passion for his work, and it shows. I will be recommending Shannon to my neighbors, who are also nearing their 11 month period in their new houses. Thanks again!
- A.O., February 2017
2nd time working with Shannon and it went everybit as well. Shannon does thorough work and was patient enough to answer all of my questions while he was inspecting.
- A.B., TUMWATER WA, January 2017
Very thorough and excellent customer service.
- A.V., October 2016
Shannon did a throughly complete inspection of the home we're wanting to buy.
- J.C., October 2016
- A.B., TUMWATER WA, October 2016
Very thorough inspection completed on short notice. We appreciated Shannon taking the time to meet with us and explain his findings.
- D.F., July 2016
Mr. Russell arrived promptly, was very thorough, and gave great feedback. When I had questions, he took the time to explain everything to me in a way that I could understand.
- L.G., JBLM WA, July 2016
Although we are from California and needed an inspection in Washington, Shannon provided us with a very thorough report via good quality pictures and house details.
Shannon also has great customer service skills and good back ground knowledge of construction. Thank you!
- M.S., Turlock CA, June 2016
Shannon is extremely thorough and very knowledgeable! I highly recommend him for all of your inspection needs!
- R.B., Tenino WA, May 2016