HomeGauge Services gives you the tools to Manage, Track and Deliver your reports and provide "marketing strategies" that bring success to your business:

Upload Service - Live toll free support – HomeGauge Network – Online Company Listing/Search - Software upgrades included - Marketing benefits – Online Scheduler – Home Warranty that protects the inspector – Force Contract Signature – Force Payment – Accept Credit cards - Dashboard

Upload Service:

Without HG Services: Email your report as a big bulky PDF attachment. You can only hope they received it and have no control of who gets it, or who they sent it to. Even with notification and acceptance of a PDF you may have a difficult time proving report delivery of that actual report. Do your own backups and storage.

With HG Services: Upload your report automatically to a password protected site. See confirmation they received it on the start page of your software each morning. Send your email notification through prompts and control who sees it and who gets viewing/forwarding permissions. Time stamped delivery and acceptance notifications of the report are logged and stored. Customer can view, print or return and view later. Customer can save a pdf of the report. Your report and time stamped documentation is stored for you for at least 5 years!

Marketing benefits of the Upload Service:


• Provide better service by being able to quickly see who has viewed the report (or not viewed it), and when they have viewed the report. This allows you to call up the customer and ensure they get the report.
  
  
• Brand your company's name and website by having the agent and buyer come to your site to pick up the report!
  Instead of emailing a bulky pdf attachment with no control of that report when sent, have the buyer and agent come to your website to pick up the report (whether we host your site or not).
  
  
• Increase your website traffic and search engine ranking by bringing the agent and buyer to your site! It’s easy to set up and we do it all!
  
  
• Builds agent loyalty because you store all their reports for them that they can access anytime from any computer at your website!
  
  
• Confirmation of everything that happens to the report! HomeGauge tracks when you upload the report, when it was sent out, to whom, when they pick it up, when they forward the report to someone else, when that person views it and more! You can also view or make permission changes to a report from any smart phone!
  

• Never ever lose data! Use our upload service — if your computer or backups crash, HG Services can you give you back everything! You lose nothing (all your reports, buyers' contact info, agents' contact info, and your template(s), including your comment library)!
  

Live Toll Free Support (Exclusive for HG Services)

Without HG services: After your 3 month trial has expired, if you choose not to use HG Services, you can contact us for free by email and we usually respond within 24 business hours.

With HG Services: Need help with a problem? Call us at 877-274-4299 and speak live with a HG staff person Monday through Friday from 9 am to 5 pm EST.

Benefits of the Live Service: Get it solved right now, not later*. Save time guessing and searching and let us help by answering your question and/or pointing you to the right link for help or guidance! Time equals money!

• Add cutting edge technology to your business without any effort/coding on your part!
  Have a whole staff working for you helping you to provide services for your customers and agents, while paying a fraction of the cost for just one staff person!

HomeGauge Network:

Without HG Services: You are a single man operation that provides limited service. You are subject to the random selection of tradesmen your buyer calls and hope they are honest and will not try to upsell their services or upgrade the house, allowing the buyer to believe that you should have caught these code violations or upgrades.Your buyer puts themselves at unnecessary risks when selecting a contractor at random while hoping for the best. This is the norm.

With HG Services: You are a full service company and the tradesmen you have in your network are "Gauged" or rated by the previous buyers or customers. You manage them effectively by explaining to the service providers in your network your expectations on how they will serve your customer and increase their awareness of the SOP and what is expected out of a home inspection. This will help ensure the customer gets quality and professionalism. You control your network. You control who gets access to your customer.

Marketing benefits of the HomeGauge Network:
Now you can advertise as a full service company to your customer and agents. They can use your network for estimates, repairs and service. This is powerfully efficient to your agents and customers and they get it through your inspection company!

• Stand out from your competition!
  Provide service to your agents and customers they can't get with another inspector. Instantly appear to be "High Tech" to your customers and agents, while we work for you in the background!
  

Company Listed Search:

Without HG Services: You are advertising on your own somewhere other than HomeGauge.

With HG Services: HomeGauge has buyers and agents who search our listings by their zip code and you can be among those in the results! HomeGauge also buys adwords to promote home inspectors who are listed with us.

Marketing benefits of the HomeGauge Network:

Get more jobs by being listed!
With the HG Network, service providers are looking to network with you the home inspector. This can create reciprocal benefits as they can recommend you when they are on a job and discover multiple issues in the home. Service providers have their own network and you will be listed in their network too for their customers to see and their network will be displayed on their website so more exposure for your company. Its a real network!

• Get jobs with our inspector search engine!
  Many inspectors get enough jobs from our search results to pay for their HomeGauge Services.

Software Upgrades:

Without HG Services: $275 per upgrade
With HG Services: It's included as part of HG Services! You always get the latest upgrade and you get it first!

Marketing benefits of software upgrades:

The latest features, integration with other service providers, designed to improve your efficiency and reduce time or provide a better report! All these benefits are designed to make you more money!

• Upgrades to the software are included!
  Worth the cost of HG Services alone!
  

Online Scheduler:

Without HG Services: Double entry, misspelling of names, address and the hassle to get the info to the inspector.

With HG Services: Integrated into the software, you can pull down the scheduled event directly into the software and it will populate the report automatically. That's really no entry at all if the buyer or agent schedules online. All spelling is correct because they entered their info themselves. When you are finished you can export to QuickBooks and never had to type the customer info a single time!

Marketing benefits of HG Business Scheduler:

There are many benefits but a few to mention are instant access to your scheduler. Text messages everyone automatically, gives directions, transfers notes written by the agent or buyer directly into the software notes section. Save time and money by using the HG Business Scheduler. Why pay per report when one price does it all?

• Many companies charge $2 per event and more!
  Worth the cost of HG Services alone!
  

One Year Home Warranty that helps protect the Home Inspector!

Without HG Services: no help
With HG Services: Your customer has access to purchase a one year warranty that will (get this) cover the item that failed if you passed it during the inspection! Most warranties do NOT cover pre-existing, but the warranty we offer through Global Home USA will cover the item provided the inspector passed it. It's called "Undetected Pre-Existing" and provides the best coverage and more coverage for your customer. It adds another layer of protection to you and your inspection company!

Marketing benefits of our one year home warranty by Global Home USA:

Agents and customers will know they can get a better warranty with better coverage if they use you because this warranty requires a home inspection! You heard that right. In order to get this warranty you must have your home inspected first! Now you can add another service to your inspection business and offer it to your neighborhood without the need of a real estate sale. Any homeowner can get this warranty if they have a home inspection. Read more!

• HOME INSPECTION REQUIRED!
  Create your own market and get more jobs ! Customers and agents must use you to get the best coverage with the best warranty!
  

DashBoard (your user interface):

Without HG Services: Good luck!
With HG Services: Control all your services and features from one cool place, your dashboard at your sign in.

Marketing benefits of using the Dashboard:

Operate virtually your entire business from one place! See everything in an instant! Know your appointments, mail, who has viewed the reports, who hasn't, control permissions to view, manage your network, forward report info and more! Online click agreement, appointment scheduling, report delivery and confirmation, payment of the inspection, force payment before viewing the report, a website for your company, stats of where you are getting your hits from, backups (automatically) of all your data, and more!

• The Dashboard Rocks!
  Manage your company and your HG Services in one place, at one time! Sign in and see your Dashboard!

Agents love HomeGauge Services!

Agents can forward the report (with the buyer's permission) quickly and easily. All their reports are stored for them through you. They can access their reports anytime from any computer just by going to your website! They can also view their report on their smartphone!

 

HomeGauge Services for only $30 a month or $300 a year! It just makes sense! No wonder most HomeGauge users use the HG Services! Try it free and see the difference!

Some of the unique features of the HomeGauge Internet Services

See the feature list

Upload reports
When you complete a report, you can upload it to the HomeGauge website and email a password protected link to your client and agent, using our automated email delivery system. The home inspection report delivery and retrieval are time-stamped, so you can be sure that the report was viewed and you can document on-time delivery. Your uploaded reports are stored in your password protected vault for up to 5 years.* This is your off-site secondary backup of all your reports that can be accessed by you in seconds from any computer, 24 hours a day and 7 days a week. (You can use HomeGauge Inspection Software to upload your finished reports, or upload reports in PDF format.) See what makes our inspection report upload service better. The Internet delivery system makes a great marketing tool because every report you send to that agent gets stored in their password protected vault as well! This saves time you would have spent digging up a 6 month old report — plus the agent loves the immediate access. Now you can call up your agents and tell them they will never have to fax or overnight a report again! You can even send it to the listing agent when permitted by your client, which creates another business lead for you.

Report delivery validation
When you upload a report, a “Time Stamp” is created and posted on your behalf of when the report was uploaded. When you send the link to your customer and agent, you get a time stamp showing when the report delivery notification was sent. When they sign in to view the report you also get a time stamp, which validates that the report was delivered. Enjoy the peace of mind of knowing when they viewed it, or if they didn’t.  

HomeGauge Mobile
With HomeGauge Mobile, use your Pocket PC/Windows Mobile phone, iPhone, or similar device to view report status and more! With your mobile device you can confirm viewing or report pick up, check payment status of any report, confirm electronic agreement signature receipt, edit/give viewing permission, resend email report notifications, and send 3rd party email notifications. Great for checking up on your uploaded reports while on the road! With your mobile device, go to homegauge.com/mobile to get started.

HG Business Scheduler
You can now have your agents and clients see your available appointment times online and schedule your services at their convenience, using our unique online Business Scheduler. When a new appointment is made, a notification is immediately sent to your email account and cell phone. If you are using HomeGauge software, the report information can be downloaded into your software. This eliminates double entry and ensures accuracy. Then you can export the report info to QuickBooks and never have to type the basic report info, not even once!

Seller's inspection
Aggressively promote the "seller's inspection" to real estate agents to increase your business. The listing agent can link to your inspection on the HomeGauge site from their listings of the home.

Inspector Web listing and zip code search
Buyers and agents come to our site frequently to search for an inspector by zip code (or state/city/county). Many inspectors say that they get enough inspections a year from their listing to pay for their HomeGauge Services and more. We are listed in many search engines and we get many visitors each day. Your listing will be viewable when the prospective buyer comes to HomeGauge.com and searches by zip code. One call from your search listing can potentially pay for a year of HomeGauge Services!

Schedule appointments
After a customer finds you on the HomeGauge website, let them schedule appointments right there, right then, using your online Business Scheduler.

Online agreements / electronic signatures
You can require your customer to "Click to Agree" to your inspection contract before allowing them to see the online report. Most licensed states require the contract to be signed before you perform the inspection. Now you can give the buyer or customer easy access to agree to your contract before you arrive at the inspection address. If you thought you were going to get a signature, but didn’t, you can now prevent viewing of the report before they agree to your contract. If they don’t agree, they don’t see the report. It’s that simple!

Radon testing integration and special delivery
Purchase radon kits from HomeGauge and deliver the uploaded results automatically to the client with the inspection report. Increase your profitability on each inspection and provide a more comprehensive service to your client and realtor. With our partner Air Chek (www.radon.com), the radon test results will be delivered automatically to your "My Reports" area beside the report of the home inspected. The client will also automatically receive an email notification when the radon report is online and ready to be viewed. Not only does this save you from entering in the same information again for the radon test, but also saves you from having to check on the status of your radon reports.

Integrated with American Home Warranty
If you provide limited warranties with your inspections through American Home Warranty to help market your business, you can easily assign pre-purchased warranties after you upload your report with just a couple of clicks. Other inspectors that use AHW have to separately send the info to AHW through a fax or by signing in to the AHW website. With HomeGauge, the information from the report is sent to AHW and the warranty is automatically filled in from the report information.

Accept credit cards online
We have created a service to accept credit card payments online. Use our Force Payment feature to block viewing of any uploaded report until payment has been made. If a customer has not made the payment, they will be able to pay online and view the report right away — even at 3 in the morning! Virtually eliminate collections by forcing payment before they can view the report.

Access to our inspector only online HG Community
Communicate with other inspectors in our HG Community to discuss important issues that affect us all. It's a place where inspectors can come together for help, insight, questions and true teamwork. Sharing problems, ideas, goofs, and "unusual finds" keeps us all sharp and continually learning.

Please contact us with any sales question you might have!

Mon-Fri/9-5 Eastern Time
(877) 274-4299 (toll free)
(828) 254-2030 (local)

HomeGauge Support

 

*Note: If you upload your report using the PDF format, only the PDF file will be uploaded. This means that you will not be able to download that report in the future in a form that can be opened and edited directly in HomeGauge Software (uploading in the standard html format is required for that purpose). However, your PDF report will be backed up for 5 years and will be easily accessible at any time. Only the html format documents that include the main report will be downloadable to be opened and edited in the HomeGauge Software.