HomeGauge Terms of Service/Refund Policy
HomeGauge Software users must agree with the following terms of service/refund policy.
All our products and web site are protected by intellectual property copyright law. Unauthorized use, reproduction, or distribution of our software, or any portion of it, is unlawful.
Our licenses are sold per inspector only. Additional licenses can be purchased at a discounted rate for multi-inspector companies.
Once a HomeGauge software license is activated, we are not able to refund your purchase as it is impossible to retrieve the software from your computer. We will be glad to work with you during your trial period to help you make an informed purchase of our product.
At HomeGauge, we want to give our prospective customers every opportunity to become familiar with our software and support. We offer a full version of our software for a 30-day trial period so you can become familiar with all aspects of the software. Our support services are available during this time to answer any questions you might have and guide you through any areas of the software. Our Internet tools are also available for a 30-day trial period to see how beneficial this service is for you and your clients.
We offer training classes to anyone reviewing the software or to any of our veteran inspectors who would like to brush up on all the new features of the software. Please take a look at our training dates. We invite you to review our interactive training and software tours and our frequently asked questions to help guide you through the review process.
HomeGauge offers these services to our prospective customers to make sure they have all the information required to make an informed decision when they decide to purchase. Please take advantage of the software trial period to be confident that your purchase is the right one.
To better serve our new customers, the license key for the software is sent via email to get you up and running as soon as possible after your purchase.
If you have questions, please feel free to give us a call at (828) 254-2030.