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Mark Burroughs

Before you purchase or sell your home or property, please call B.B. and Associates. We can help protect your investment with a thorough home/property inspection! Call us now to discuss your individual inspection needs. Work Phone: (910) 846-3016 Mobile Phone: (910) 232-7958 Fax Number: (910) 846-3017

About B.B. and Associates

We perform thorough inspections at reasonable prices. We can help you get to know the condition of the property you are about to buy or sell, and give you the confidence you need to make an informed decision.

We are located in Supply and serve all surrounding areas. We look forward to hearing from you!

mark, thank you for answering our questions and for doing the inspection on short notice to fit our travel times! i also want to thank you for taking the time to remove the trim so carefully to gain access to the breaker panel and to the hot water heater.
- B.F., March 2011
Msrk, It is a pleasure to know that I have the most competent Home Inspector to recommend to my clients. Your expertise has saved me sleepless nights and saved my Buyers money from purchasing "bad" properties and given us assurance in making the right decisions. I HIGHLY recommend you!
- J.D., March 2011
Mark did a very thorough job and explained all of his findings in detail. I have had several home inspections over the years and this was by far the most thorough. Mark is an excellent inspector.
- A.O., November 2010
I reviewed Mark's report on the above property and found it to be very comprehensive and detailed. He addressed areas that I had seen and some that I had not. I especially liked the added pictures to show the areas in question. I would highly recommend him to any prospective buyers. Thanks Rick
- R.C., September 2009


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Gauge Attributes

Customers can Gauge service providers on the following 10 attributes. Not all attributes will apply to all service providers.

  1. Punctuality and Timely Completion: No one likes to wait or have large windows of time where service providers "might" get to them. No one likes the job to drag out because of the service provider's other projects or if it becomes apparent that the SP did not plan well.
  2. Workmanship: No one likes shoddy work, shortcuts, or tradesmen who take advantage of the customer's lack of awareness of what is good quality work.
  3. Responsibility: Many home owners do not wear shoes in their home and service providers should wear covers over their shoes when necessary. SP's should not travel into rooms that are not in the work scope. They should not use the toilet without asking. If the SP soils or breaks something, they should try to replace it.
  4. Professionalism: A Professional does not try to add unnecessary work to the contract. Nor do they try to make themselves look good by demeaning their competition or by discussing religion or politics. Professionals stand behind their price and make the experience pleasant with the customer.
  5. Cleans Up Daily: Customers like to know that each day when service providers leave the room, it is in a broom swept condition, meaning nothing laying around loose, dangerous, all cords are rolled up, and trash or debris is contained or removed. SP's should clean up at the end of the job.
  6. Friendly: No one wants to hear service providers' personal problems. The service provider should be pleasant to be around.
  7. Responsive to a Customer's Call: Call backs should be made in the same day and the service provider should do what was promised.
  8. Well Organized: Generally speaking, from start to finish, the process went well, any concerns were addressed or corrected, and the repair or project ended well with everyone satisfied.
  9. Hygiene: The service provider should look clean, smell clean, and wear shoe covers indoors when needed.
  10. Recommended: Would you recommend this individual or company?

B.B. and Associates

http://www.homegauge.com/shgi/bbanda/

Workphone: (910) 846-3016
Mobile: (910) 232-7958
Fax: (910) 846-3017

Supply, NC 28462