I found Kenn Neill by using the Thumbtack website. There were several reviews listed that touted his expertise and professionalism. My builder had a very detailed home access agreement for their buyers that required certain documentation to be presented within a certain timeframe. Kenn responded with that information within the first 24 hours.
We were able to establish the first appointment followed up by rescheduling several times; no fault of his. However, it revealed to me how flexible he was in working with us and our builder. He was there already looking at my property before the appointed time.
He went through the home and asked about the floor plan. He allowed me to follow him around and called my attention to any area he thought would be important for me to view. He analyzed the home’s strengths and weaknesses, explaining them to me. He even asked about ingress/egress entrances for my disabled mother. That was definitely not in his purview. This was a pre-drywall inspection, money well spent. I will definitely be calling him back when we close. ~ j & k cheek
- K.C., February 2017
Ken is very knowledgeable, thorough, diplomatic, considerate, flexible and efficient. He adheres to the highest standards of integrity, has a great sense of humor, and provides a great value. His reports include video links explaining FAQs and showing how homeowners can easily repair many commonly found items on inspections. Even though he has been building/repairing homes for 60 years, he always wants to know more, and is happy to look up topics where he thinks his answer is less complete than it could be. His paramount objective is helping prospective homebuyers know what they are getting in a home, what to worry about, and what to not worry about. I am confident that, if you hire him, you'll be very happy with the results.
- J.F., February 2017
I would highly recommend Ken for a home inspection. Ken arrived on time, and did a thorough and careful review of my home (new construction). Additionally, as a first time home buyer, I had a lot of questions and he was happy to answer all of them (even the ones that came up after the inspection was complete). After the inspection, he provided me with a few books to help me understand how to use the inspection report and how to take care of my new home. Twenty-four hours later, I received the final documented home inspection report, which included a detailed write up and photos of what needed to be corrected. I plan to use this inspector again should the need arise for a home inspection.
- R.G., January 2017
I also left a review on the HomeAdvisor site. I checked and they have posted it.
I thought you did a great job, exactly what I wanted. Your inspection was attentive to details, complete and carefully done. I especially appreciate your comments regarding the garage floor cracks. I plan to ask you to do my inspection just before the warranty period ends.
- W.L., December 2016
Thank you for all of the detail you put into the inspection and report. My husband was glad to have been able to go through everything with you that day and it will definitely help us as we get ready to close on our home. We have been very pleased with everything!!
- R.C., November 2016
Ken was a fantastic pick for us. Even though we were purchasing NEW construction I was happy to have Ken go over the home and find all those small things that needed fixing. Ken was able to provide peace of mind as to the construction of this new home as well as confidence in the builder. He was easy to work with and provided us a detailed, easy to read report by the end of the day. Many thanks, Ken!
- K.W., Cary NC, November 2016
Kenneth brings a unique perspective to the table. As a former Real Estate Broker - Ken knows how to communicate with my clients and level with them on any concerns he may discover - while not scaring them half to death. This is very important when clients are considering an older home (which may very well have some serious issues). He has "bailed me out" on more than one occasion when I needed a home inspected on a tight time frame. Always careful and observant - he hasn't missed anything yet! Thanks for superior work at a reasonable price Ken!!
- D.C., September 2016
Ken did a wonderful job. He was told we were purchasing regardless of the inspection results. He still gave us a very comprehensive report which is a complete check list of all the things we need to do to make the house brand new. (And there is lots to do in a 60 year old home.) And when our printer broke down, He mailed us a comprehensive package. This is the last home I ever intend to purchase, but for sure, I will always give him a referral to anyone I know that is purchasing a home.
- B.L., September 2016
Wouldn't think of buying a home in NC without calling Ken 1st! He have saved us twice from "bad deals" with the detailed information with pictures outlining the specifics in his reports.
- P.R., August 2016
Kenneth was a thorough inspector!!! It has been years since we bought a house and have forgotten now much work goes into the job to assist buyers in making that all important decisions. We appreciated all the detail that Kenneth put into the inspection and giving us much needed information to help the process along for us. I would recommend Kenneth to anyone that needs a thorough inspection and for someone to take the time to explain all the results.Fabulous job!!!!!!!!!!!!!!!!!!!!!! I will use him for a inspection of my home before putting it on the market!!
- E.W., August 2016
One of the best home inspectors in the triangle area! He is so thorough and he really has a passion for what he does. I reccomend him when you are purchasing your home x 10!
- J.L., August 2016
Great guy overall and he takes time to explain inspection items to his clients.
- T.B., July 2016
Ken went out of his way to inspect our prospective new home on very short notice. We live on the West Coast and it was helpful to be present for the inspection. Normally he does on inspection a day, but ours made two. It was hot and humid and Ken maintained a very pleasant attitude throughout the afternoon.
- J.R., July 2016
The whole experience was A+++++ without a question. Very fast responce to my service request, extremely puntual and excellent inspection report. I can not be more satisfied with the whole process, beginning to end. I most certainly would recommend them. Thank you very very much for your quality service!!!
- P.M., June 2016
Thank you for the detailed inspection report. I appreciate the thorough review and taking the time to offer advise and tips on the issues noted.
- H.G., June 2016
Your report was extremely detailed. We really appreciated that. We walked away from the report feeling like every crack and crevice of the house was inspected. My husband and I would recommend you for any home inspection. Thank you very much for your service. We always appreciate courtesy and professionalism.
- T.G., May 2016
Thank you for a job well done!
- P.A., May 2016
Thanks so much for your help, Ken. I look forward to working with you again.
- G.B., May 2016
Our experiences with Ken have been great! He is very knowledgeable and extremely professional! Highly recommended!
- M.G., May 2016
Very knowledgeable, personable and the service was done at a fantastic price. The report was very thorough and helped with my understanding of what was happening with the house and allowed me to make a very informed decision.
- J.B., May 2016
Ken is knowledgeable, responsive and provides a comprehensive service. I recommend him without reservation.
- K.C., April 2016
Very detailed and nice to work with!
- R.C., April 2016
Ken is awesome. He is very detailed oriented and his customer service skills are impeccable. I would definitely recommend him.
Linwood and Whitney Green
- L.G., April 2016
- R.M., April 2016
I appreciated how timely the inspection was scheduled and the report delivered. The report format is very clear and user friendly.
- D.B., April 2016
You did a great job with the home inspection thank you
- C.A., Rougemont NC, April 2016
Thanks for doing such a thorough job! I will definitely call on you again when I need a home inspection!
- C.S., Durham NC, April 2016
Absolutely the best home inspector around! Ken did not miss a thing! Competitive pricing for the best inspection! Thank you, Ken!
- K.A., March 2016