HomeGauge Services — Create Request List (CRL)

Your real estate agents and customers can now create a Repair/Request list (or project list) directly from the inspection report and attach it to their repair addendum form! Our patent pending process has been tested and is creating excitement and business for the home inspectors who deliver the interactive inspection report or Web Presentation to their customers and agents.

This feature is included as part of the HomeGauge Services!

Try a live demo now!

The Problem

Agents dread working on their repair addendum after receiving an inspection report. Some agents still type up and fax repair requests. Some agents include pages of the inspection report as their repair request, sometimes scanned or photocopied and hard to read. There are many methods and no standard.

The Solution

HomeGauge's new Create Request List feature makes this process easy for the agent and home buyer! HomeGauge gives the inspection company's customers and agents the ability to use the inspection report to easily create a Repair Request List for their Addendum or make a Project List. After creating the Repair/Request List, it can be simply added as an attachment to the agent's standard form that they already use.

How Does It Work?

From the buyer's and agent's HomeGauge Dashboard, they can view their report normally, and they can also choose to Create a Repair/Request List. HomeGauge's Create Request List feature is very easy to use and is engaging to the customer and agent, bringing a sense of progress and accomplishment as they create their list from the inspection report. This saves time, removes egos (agent to agent), creates a standardization, and we time stamp what requests were made and by whom — the customer and agent can work on the same Repair Request List! This reduces liability for the agent, buyer, and seller by establishing an ID and history in the creation of the document. Agents are loving it! We have a patent pending on the process and your buyers and agents can use it for free if they use you for their inspections!

Is There A Marketing Page For My Agents?

Yes, you can give them this link below so they can try it out themselves!

https://www.homegauge.com/crl

Try a live demo now!

Watch a Video Demonstration

See what our customers are saying:

Just had my first face to face contact with a Realtor who has used the Create Repair/Request List: She told me that she loved it! She was able to use it as an attachment to the California C.A.R. form. She said it made that part of the transaction very easy. She's happy that she can only look through the summary if need be and not the entire report!

Me and my buyer loved this feature!! Thank you so much. We hate creating addendums and this feature is so nice. (Inspector): By the way... she told me the seller's agent was so impressed he is going to use me because of this feature!!! Thanks HG for marketing for me!

The secret weapon got me a new agent this week! One of my client's agents used this feature to negotiate with the seller/seller's agent. A couple days later, the seller's agent called and said she had recommended me to her sellers to inspect the new house they are buying. She loved the request list feature, and told them that mine was the most professional software she had ever seen! Thanks HomeGauge Team!

Marketing Ideas for Home Inspectors

Call your agents personally

Hey Linda, this your favorite inspector Russell. How ya doing? Well I wanted to call you and let you know that the next time you use me for an inspection, you will be able to create your Repair/Request List for your Repair Addendum from my inspection report! It's a new feature I have and it will streamline the post inspection process for you and your buyer. Would you like to see how it works? Okay, I will upload a report named Sample, where I will include a few deficiencies and you can try it out and let me know what you think.

Report prep: Be sure and include pictures and videos on about 10 things. Don't make it too long or too short on your sample report. Agents that love it will chat your name to their associates. They may even tell their broker in charge. You will be the talk of the office.

Email your agents

A letter to the broker in charge:

Dear John,

I think it is important to let you know that I have a new feature that will help protect your agents and their buyers from liability when they use my inspection company. You are now able to create a Repair/Request List for your Repair Addendum directly from my inspection report! It's easy and fast to do and has many advantages for your company. For instance, your agent and buyer can go over the request list over the phone and the agent can assist the buyer on what to request. It also allows you to help a new agent as you assist them on how to review the report and create a list. It removes liability by standardizing the process so all parties are on the same page. No more re-typing from the inspector's report or re-wording the inspector's comments. I would like for you to experience it by sending you a sample report as if you were the buyer's agent receiving the inspection. Reply back and I will send it to you. If you like it, I would like to come out to your next agent meeting with a projector set up and I will sign in as a agent and demonstrate how it works. It's an exciting time for us and this feature is only available when your agents use Inspection Company Name!

Alternate Email: A link to the video

Use this email to your agent to describe the benefits and provide an instructional video (no sample report needed)

Dear Jane,

I think it is important to let you know that I have a new feature that will help protect your agents and their buyers from liability when they use my inspection company. You are now able to create a Repair/Request List for your Repair Addendum directly from my inspection report! It's easy and fast to do and has many advantages for your company. For instance, your agent and buyer can go over the request list over the phone and the agent can assist the buyer on what to request. It also allows you to help a new agent as you assist them on how to review the report and create a list. It removes liability by standardizing the process, so all parties are on the same page. No more re-typing from the inspector's report or re-wording the inspector's comments. It's an exciting time for us and this feature is only available when your agents use Inspection Company Name!

Watch this video demonstration:

https://www.youtube.com/watch?v=eD4U3czdiKI

Try it out yourself!

https://www.homegauge.com/crl

FAQs

In my state the agent has to use a specific form for their Addendum...

That is correct — for all states there are different forms and we are not replacing them. On every form there is usually limited space for a list, so most agents type "See Attached list". Our feature creates the insert for them to include with their Addendum.

Will my report work as well as the one in the video?

If you include a Summary and are true to it, meaning including only those items that need repair, etc., then yes. They can select the summary and see only those items on the list. If you don't include a summary and scatter a lot of filler throughout the report, then the filler and pictures will be seen in the feature. This can become confusing to them if a lot of "good comments" are popping up, asking them to Accept As Is. You try viewing your report as a buyer or agent and determine whether or not you need to add a Summary or separate your positive comments from your repairs. Test it out: Open a report in your HG Software, change the name to yours, add your email as the customer and create a username for you as a buyer. Now, upload the report and send out the email notification to yourself as the buyer. Sign in and see your report the same way your buyer or agent would. Try the Create Repair/Request feature. If your report appears confusing, consider the above comments on only putting summary items into the Summary. You can also call us for help on how to make your report work better. For most inspectors this feature works great with a true Summary.

Will this feature work with a PDF?

No, there's nothing fancy going on with a PDF. Our preferred report output is html — like a web page. This gives your report an interactive presentation. We call it a Web Presentation or an Interactive Report. Things like video in your report, expanding pictures to high resolution when your agent clicks on them, and a floating Contents tab that takes them to specific places in your report. And now we include the Create Repair Request feature too! The customer and agent can view the report and still go straight to the summary or save it as a pdf for storage if they need to. See our sample reports for these features. Also, see advantages of html over a PDF.

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